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Bug Reports

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Frequently Asked Questions

Our apps are available exclusively on the iOS App Store. Search for "Bitsy Apps" or the specific app name like "A Knights Errand" to find and download our games.

Our apps are designed for iOS devices running iOS 15.0 or later. This includes iPhone, iPad, and iPod touch models that support this iOS version.

Game progress is typically saved locally on your device or through iCloud if enabled. Make sure you're signed into the same Apple ID and have iCloud backup enabled. Contact us if you need further assistance.

Please use our contact form to report issues with details about the problem, including your device model, iOS version, and steps to reproduce the issue. Screenshots or videos are very helpful!

Refunds for iOS app purchases are handled through Apple's App Store policies. You can request a refund directly from Apple through your purchase history. We're also happy to help resolve any issues that might lead to a refund request.

A Knight's Errand is currently in development. We don't have a specific release date yet, but you can sign up for notifications on our contact page to be the first to know when this exciting chess puzzle game becomes available.

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